Suspension riskSH-5 · Shipping Policy
Sellers must use legal shipping methods; prohibited carriers or illegal shipping violates policy
What Etsy says
Sellers must ship items using a carrier and method that is legal in their jurisdiction and complies with applicable carrier regulations. Shipping prohibited items through postal or carrier services, or using a carrier that does not service the buyer's address, is a policy violation.Read Etsy's full Shipping Policy
How to stay compliant
- Review your shipping destinations and remove any countries subject to US Treasury OFAC sanctions from your ship-to list.
- Verify that your product type is permitted by your chosen carrier — especially for items containing batteries, liquids, or aerosols.
- Use only carriers and services supported within Etsy's shipping label system to ensure orders qualify for seller protection.
- If shipping internationally, confirm export control requirements for your product category before enabling international shipping.
Effort: medium · 30-90 minutes
Suspended over this rule?
Generate a complete, ready-to-submit Etsy appeal for this exact violation in about 5 minutes.
Related shipping policy rules
- Sellers must ship orders; failure to ship purchased items is a policy violationSuspension risk
- Sellers must consistently ship within their stated processing timesWarning
- Sellers must ship to the buyer's address as provided on Etsy at time of purchaseWarning
- Sellers must not mark orders as shipped before shipping, or upload false or invalid tracking numbersSuspension risk